Returns & Exchanges
At Omas Cosmetics, we want you to be completely satisfied with your purchase. If you are not happy with your beauty products, you can return or exchange unopened items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Items
Securely pack the unused products in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
- 3.Ship the Package
Affix the prepaid shipping label provided in your email and drop off the package at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.